Baidu confirmed that it was not necessary to lie to Wei’s phone.

The death of Wei Zexi, a student of Xi'an University of Electronic Science and Technology, caused many netizens to point their finger at Baidu, arguing that their review and promotion information was not strict enough to eventually lead to the proliferation of medical advertising information that exaggerated the treatment effect. In the interview with the media, Wei Zexi’s father claimed that he did not receive a phone call from Baidu, which made the feelings of more netizens more angry.

On May 2, the reporter contacted the relevant person in charge of Baidu's public relations department. The person said that after knowing the news of Wei Zexi's death, the company had a special colleague to call Wei Zexi's father to call for condolence communication. The call process was about 13 minutes. Baidu has no need and no possibility to lie on this matter.

Baidu confirmed that it was not necessary to lie to Wei’s phone.

Did have a phone call with Wei's father.

Communication process and recording

A person in charge of the public relations department of Baidu told the Chengdu Business Daily that Baidu had issued an official statement saying that he had contacted Wei Zexi’s father. It is not necessary or possible to lie. After learning that Wei Zexi passed away, a Baidu colleague contacted Wei Zexi's father, mainly condolences, and wanted to appease and communicate to see if they could do something for them. According to the person in charge, Wei Zexi’s father did not resist, but also took the initiative to talk about things related to Wei Zexi’s treatment. The length of the call was about 13 minutes. Finally, Wei Zexi’s father said that he was a little tired and needed a break before the call ended.

The person in charge said that the communication with Wei Zexi's family is real, there are also communication records and content records, but the recording will not be announced. The main reason is that this third party is involved in this dialogue. The content may be harmful to third parties. If the verification is not clear, the recording will cause unnecessary harm. Baidu Company does not want to go to Wei Zexi again. The family brings other troubles.

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